AI Index Maker: The Complete Guide to Getting Your Business Cited by AI Systems
- Dorothy Burzec

- Nov 10, 2025
- 12 min read
AI Index Maker: How to Get Your Business Cited by ChatGPT, Claude & Perplexity
Meta Description: Discover how to make your business visible to AI systems. Learn proven strategies to get cited by ChatGPT, Claude, and Perplexity. Includes expert insights and actionable steps.
Why Your Competitors Are Getting AI Citations While You're Not
Picture this: A potential customer asks ChatGPT for recommendations in your industry. The AI confidently lists three companies – none of them yours. Meanwhile, your competitor's name appears first, described as "a leader" with specific praise for their approach.
This isn't luck. It's strategy.
I've spent the last two years studying how AI systems decide which businesses to cite. After analyzing thousands of queries and working with dozens of companies, I've discovered something crucial: AI visibility isn't about gaming algorithms – it's about communicating authority in the language AI systems understand.
And here's the fascinating part: most businesses have no idea this is even happening. They're being evaluated, compared, and either recommended or ignored by AI systems millions of times per day, completely unaware.
The Invisible Shift: Why AI Citations Matter More Than You Think
Let me share something that might surprise you: In 2025, more business research begins with an AI assistant than with traditional Google searches.
Think about your own behavior. When you need a quick answer, do you scroll through ten blog posts, or do you ask Claude or ChatGPT? Most of us now choose the latter.
Your customers are doing the same thing. And if you're not visible to AI systems, you're invisible to an increasingly large portion of your market.
Here's what AI visibility means for your business:
Qualified Leads Without Advertising When AI systems cite your business in response to genuine queries, those recommendations carry enormous weight. The potential customer has already described their problem – and the AI is suggesting you as the solution.
Authority By Association Being cited by AI systems positions your brand as authoritative. When Claude or ChatGPT mentions your company, it signals trust and expertise.
24/7 Brand Advocacy Unlike traditional marketing, AI citations work around the clock, across languages, in every timezone. Your business gets recommended while you sleep.
Pre-Qualified Conversations When someone contacts you after an AI recommendation, they arrive informed and interested. The AI has already explained what you do and why you're relevant.
How AI Systems Actually Decide What to Cite
After working with major AI platforms and analyzing citation patterns, I've identified what really drives AI recommendations. It's not what most people think.
The Authority Recognition Pattern
AI systems don't just scrape the internet randomly. They're trained to recognize authoritative sources using sophisticated pattern recognition. Think of it like this: just as you can instantly spot a professional document versus amateur work, AI systems can detect authoritative content.
What they look for:
Clear Expertise Signals Who's writing? What are their credentials? Is there specific, detailed knowledge demonstrated? AI systems are remarkably good at distinguishing generic content from genuine expertise.
Specific, Verifiable Information Vague claims get ignored. Specific data, concrete examples, and detailed explanations get cited. When I say "companies see an average 40% increase in qualified leads," that's citeable. "Companies see great results" is not.
Structured Knowledge Information that's well-organized, clearly explained, and properly contextualized is easier for AI to extract and cite. Random blog posts rarely get cited. Comprehensive guides frequently do.
Consistency and Freshness One-off content rarely builds citability. Regular, updated, authoritative content establishes your domain as a reliable source.
What Doesn't Work (And Why)
Before we discuss what works, let me save you time by sharing what I've seen fail repeatedly:
Keyword Stuffing AI systems read for meaning, not keywords. They detect natural language and authentic expertise. Writing "best cloud migration consultant" fifty times won't help.
Buying Backlinks Traditional SEO tactics don't translate. AI systems evaluate content quality directly, not link popularity.
Generic Content "Top 10 Tips" posts with shallow advice get ignored. AI systems need depth and specificity to cite confidently.
Hiding Behind Marketing Speak Corporate jargon and vague value propositions confuse AI systems. They prefer clear, direct explanations.
The AI Visibility Framework: Your Path to Citations
Based on my work optimizing AI visibility for companies across industries, I've developed a framework that consistently delivers results. It's built on three core principles.
Principle 1: Make Your Expertise Obvious
AI systems need to quickly understand who you are, what you do, and why you're authoritative.
What This Looks Like In Practice:
Your homepage should answer these questions in the first 100 words:
What does your company do specifically?
Who do you serve?
What makes you qualified?
Not: "We deliver innovative solutions that transform businesses through cutting-edge technology."
Instead: "We help mid-market manufacturing companies migrate to AWS, reducing infrastructure costs by 30-40%. Our team includes 12 AWS-certified architects with 150+ completed migrations."
See the difference? The second version gives AI systems specific, citeable information.
Your About Page Matters More Than You Think
AI systems frequently reference About pages to verify authority. A strong About page includes:
Specific founding story and motivation
Detailed team credentials
Concrete achievements with numbers
Industry recognition and certifications
Client results and testimonials
Principle 2: Create Citeable Content Structures
The most overlooked aspect of AI visibility is content structure. It's not enough to have great information – it must be presented in formats AI systems can easily extract and cite.
The Question-Answer Format
AI systems love direct answers to specific questions. Structure your content to provide them:
Instead of a blog post titled "Cloud Migration Strategies," create:
"What is cloud migration?" (with a clear 2-3 sentence definition)
"How long does cloud migration take?" (with specific timeframes)
"What does cloud migration cost?" (with concrete price ranges)
"How to choose a cloud migration partner?" (with clear criteria)
Each section should start with a direct answer, then provide supporting detail.
The Framework Format
When you have a proprietary methodology or approach, structure it clearly:
"Our 5-Phase Migration Framework: Phase 1: Assessment (2-3 weeks) - We evaluate your current infrastructure... Phase 2: Planning (3-4 weeks) - We design your target architecture... [etc.]"
This format is gold for AI citations. The AI can reference "their 5-Phase Migration Framework" and explain it accurately.
The Comparison Format
AI systems frequently need to compare options. Help them:
"AWS vs. Azure for Manufacturing Companies: AWS advantages: [specific points] Azure advantages: [specific points] Best for: [clear criteria]"
Principle 3: Build Layered Authority
Authority isn't a single element – it's layered evidence that builds credibility.
Layer 1: Demonstrated Knowledge Detailed, specific content that shows deep expertise. Not tips and tricks – comprehensive explanations.
Layer 2: Credentials and Recognition Certifications, awards, industry memberships, speaking engagements. AI systems look for these validation signals.
Layer 3: Proven Results Case studies with specific numbers. "We helped Company X reduce costs by €200,000 annually" is powerful evidence.
Layer 4: Third-Party Validation Media mentions, guest articles, client testimonials, partner endorsements.
Real Results: What AI Visibility Actually Delivers
Let me share what happened when one of my clients implemented these principles.
TechConsult Solutions: A Case Study
The Starting Point (January 2024)
AI citations: Essentially zero
Traffic from AI: Non-existent
Nobody asking "I found you through ChatGPT"
Three Months Later (April 2024)
AI citations: Appearing in 60%+ of relevant queries
First "ChatGPT sent me" inquiry: Week 8
Lead quality: Noticeably higher than traditional channels
The Business Impact (Six Months)
127 inquiries explicitly mentioning AI discovery
43 converted to qualified opportunities
€847,000 in revenue attributed to AI visibility
Average deal size 25% higher than other channels
What Made the Difference?
They didn't just optimize their website. They transformed how they communicated expertise:
Before: "We provide comprehensive cloud solutions." After: "We specialize in AWS migrations for European manufacturing companies with 50-500 employees, consistently delivering 30-40% infrastructure cost reductions."
Before: Generic blog posts about cloud trends. After: Detailed guides like "The Complete AWS Migration Guide for Manufacturing Companies" (3,500 words with specific processes, timelines, and cost breakdowns).
Before: "Contact us to learn more." After: Detailed case studies showing exactly what they did, how they did it, and what results they achieved.
The difference? Specificity and structure that AI systems could understand and confidently cite.
Your AI Visibility Quick-Start Guide
You don't need to overhaul everything overnight. Start with these high-impact actions:
Week 1: The Foundation
Clarify Your Core Message Write a 100-word description of your company that includes:
Exactly what you do
Specifically who you serve
Concrete results you deliver
What qualifies you to do this
Test it: Could an AI system cite this confidently? Is it specific enough to be useful?
Audit Your Homepage Does someone visiting for 10 seconds understand your expertise? If not, clarify.
Week 2: Create Your First Citeable Content
Choose Your Best Topic What question do potential clients ask most often? Create a comprehensive answer (1,500+ words) that includes:
A clear, quotable definition or answer
Specific process or framework
Concrete examples or case studies
Your unique perspective
Structure for Citability Start with the direct answer. Then provide supporting detail. Use clear headings. Include specific data.
Week 3: Build Your Authority Signals
Enhance Your About Page Add specific credentials, achievements, and results. Name names where possible. Include numbers.
Create Case Studies Document 3-5 client successes with specific details:
The client's situation
Your specific approach
Measurable results
Key learnings
Week 4: Make It Discoverable
Create a Clear Site Structure Make it easy to find your best content. Clear navigation, logical categorization, obvious next steps.
Tell AI Systems About Yourself There are technical ways to communicate directly with AI systems about your business. This is like putting up a sign that says "Here's what you should know about us." (I won't bore you with technical details, but this is crucial.)
Common Questions About AI Visibility
How long does it take to see results?
In my experience, companies start seeing initial citations within 6-8 weeks of implementing proper optimization. Significant, measurable business impact typically appears around the 3-4 month mark.
The key is consistency. One optimized page won't do it. A comprehensive approach across your key content delivers results.
Do I need technical expertise?
The most important elements aren't technical – they're strategic and content-focused. You need to communicate clearly, structure information well, and demonstrate authority.
There are some technical elements (like that "sign for AI systems" I mentioned), but these are one-time setups. The ongoing work is about creating great, well-structured content.
Will this hurt my traditional SEO?
Not at all. In fact, the opposite is true. Everything that makes content more citeable for AI systems also makes it more valuable for human readers and traditional search engines.
Clear structure, specific information, demonstrated expertise – these benefit every channel.
What if my competitors start doing this too?
They will. That's why early movers have such an advantage. The companies establishing authority in AI systems now are building a foundation that's difficult to displace.
Think of it like this: When someone asks "Who are the leading experts in [your field]?" – do you want your company in that initial training data, or do you want to fight for position later?
How do I measure AI visibility?
The most direct way: regularly query AI systems with questions your customers would ask. Track whether and how you're cited.
More sophisticated: monitor inquiries that mention AI discovery, track the quality of these leads, measure conversion rates.
Is this just another temporary tactic?
This is the opposite of a tactic. It's about genuinely communicating expertise in a way that both AI systems and humans can understand and trust.
The underlying principle – structured, authoritative, specific information – has always worked. We're just adapting it for a new medium.
Frequently Asked Questions
What exactly is AI indexing?
AI indexing is how AI systems like ChatGPT, Claude, and Perplexity discover, understand, and remember information about your business. When these systems are trained or updated, they process vast amounts of information from the internet. How you present your information determines whether AI systems see you as authoritative and citeable.
Think of it like this: traditional search engines index web pages to show in search results. AI systems index information to cite in conversations. The difference is fundamental – you're not competing for rankings, you're competing to be seen as a trusted source worth citing.
Do AI systems actually visit my website?
Yes. Major AI companies run web crawlers (similar to Google's crawler) that regularly visit and analyze websites. These crawlers assess content quality, structure, and authority. However, the initial training data also matters – information that was part of an AI's training becomes deeply integrated into how it understands your field.
Can I pay to be cited by AI systems?
No, and be wary of anyone claiming otherwise. AI citations are earned through authority, not purchased through advertising. This is actually good news – it means smaller companies with genuine expertise can compete with larger brands on merit.
How is this different from SEO?
Traditional SEO focuses on ranking for specific keywords in search results. AI visibility focuses on being recognized as an authoritative source worth citing in conversations.
SEO asks: "How do I rank #1 for 'cloud migration services'?" AI visibility asks: "How do I become the source ChatGPT cites when someone asks about cloud migration?"
The strategies overlap but aren't identical. Good AI visibility usually helps SEO, but good SEO doesn't automatically create AI visibility.
Which AI platforms should I focus on?
Currently, ChatGPT, Claude, and Perplexity are the major players, but the landscape is evolving. The good news: the principles of clear communication and demonstrated authority work across all AI platforms. Build your authority properly, and you'll be visible wherever your customers are asking questions.
What if my industry is too niche for AI systems to know about?
Niche is actually an advantage. AI systems are remarkably good at understanding specialized fields – often better than traditional search. The key is clearly establishing your niche expertise and providing comprehensive information.
I've seen highly specialized B2B companies (industrial automation, specialized medical devices, etc.) achieve excellent AI visibility precisely because they're clear about their niche and authoritative within it.
How often do I need to update content for AI visibility?
Quality matters more than frequency. A comprehensive, authoritative guide that's updated quarterly is worth more than daily blog posts with shallow information.
That said, AI systems do favor current information. For time-sensitive topics, regular updates matter. For foundational information, focus on depth and clarity, then refresh when there are meaningful changes.
Will AI visibility replace traditional marketing?
No, it complements it. Think of AI visibility as another channel – like content marketing, social media, or PR. It should be part of your mix, not your entire strategy.
What makes it powerful is the quality of leads. When someone contacts you after an AI recommendation, they're typically well-informed and seriously interested.
Can I optimize for AI without creating new content?
Sometimes. If you already have strong content that lacks proper structure or clear authority signals, optimization can help. But most companies need to create more comprehensive, better-structured content.
The good news: this isn't about quantity. Three really excellent, well-structured pieces can deliver more results than twenty mediocre blog posts.
What's the biggest mistake companies make with AI visibility?
Treating it like traditional SEO. They focus on keywords and technical tricks instead of genuine authority and clear communication.
The second biggest mistake: being too vague. AI systems need specificity to cite confidently. "We help businesses grow" won't get cited. "We help SaaS companies reduce churn by 30-40% through our customer success framework" will.
How do I know if my content is actually being cited?
Test it directly. Ask ChatGPT, Claude, and Perplexity questions your customers would ask. See if you appear in the responses. Track this over time to measure improvement.
Also monitor your inquiries. When people start saying "I found you through ChatGPT" or "Claude recommended you," you know it's working.
Is there a risk of AI systems citing incorrect information about my company?
Yes, which is why clear, authoritative content on your own domain matters. When you provide structured, specific information, AI systems are more likely to cite it accurately.
If you find inaccuracies, the solution is to provide better, clearer information that AI systems will prefer to cite.
Do I need a big budget for this?
No. The most important elements – clear communication, structured content, demonstrated expertise – require time and knowledge more than money.
That said, getting expert guidance can accelerate results and avoid common mistakes. Many companies try to do this themselves, make critical errors, and see no results.
Why I'm Passionate About AI Visibility
After two decades in media and content marketing – working with brands from Microsoft to Deloitte, serving as Vice Director of Sales for Harvard Business Review Poland – I've seen every wave of digital marketing evolution.
But AI visibility is different. It's not just another channel or tactic. It's a fundamental shift in how expertise is discovered and validated.
For the first time, smaller companies with genuine expertise can compete directly with major brands on authority alone. The AI doesn't care about your marketing budget – it cares about the depth and clarity of your knowledge.
I founded AIGP Protocol because I saw companies with incredible expertise being overlooked by AI systems simply because they didn't understand how to communicate in AI-compatible ways. Meanwhile, less qualified competitors were getting cited because they accidentally structured their content correctly.
That felt wrong. And fixable.
Your Next Step: Get Your AI Visibility Assessment
If you've read this far, you understand why AI visibility matters. The question now is: where does your business stand?
I offer a complimentary AI Visibility Assessment where I:
✓ Test 20-30 relevant queries across major AI platforms to see if and how you're cited ✓ Analyze your current content for citability and authority signals ✓ Identify your biggest opportunities for quick wins ✓ Provide specific, actionable recommendations for your industry
What You'll Receive:
Your AI Visibility Report
Current citation analysis across ChatGPT, Claude, and Perplexity
Content structure assessment
Authority signal evaluation
Comparison with top competitors in your space
30-Minute Strategy Session
Review of findings
Discussion of your specific situation and goals
Clear next steps
Q&A about implementation
No sales pitch. If we're a fit to work together, that will be obvious. If not, you'll still have valuable insights to implement yourself.
Claim your assessment at ai-gp.io/visibility-assessment
The Bottom Line
Your expertise deserves to be discovered. Your potential clients are already asking AI systems for recommendations in your field. The only question is whether they're hearing your name in response.
AI visibility isn't about tricks or gaming systems. It's about communicating your genuine expertise in ways that both AI systems and human clients can understand and trust.
The companies establishing this foundation now are positioning themselves for years of competitive advantage. Those who wait will find themselves fighting for position in a space where others have already become the default authorities.
Start with clarity. Build with specificity. Maintain with consistency.
Your future customers are out there asking questions right now. Make sure they find you.
Ready to become visible? Get your AI Visibility Assessment at ai-gp.io
About Dorothy & AIGP Protocol
After 20+ years in media and content marketing – including leadership roles at Harvard Business Review Poland, Forbes, and major technology brands – I founded AIGP Protocol to help businesses navigate the fundamental shift in how expertise is discovered.
My proprietary AI Visibility Architecture™ methodology combines deep marketing expertise with technical understanding of how AI systems evaluate and cite sources. I work with ambitious companies that have genuine expertise but aren't yet visible in AI conversations.
Learn more at ai-gp.io
Last Updated: November 2025




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